At Pure Gems Pakistan, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why, and how we keep it safe.
Information We Collect
We collect information you provide when you place an order or contact us — your name, phone number, email address, and shipping address. We also collect basic technical data (such as browser type and pages visited) to improve our website.
How We Use Your Information
- To process and deliver your gemstone orders
- To communicate about your order, delivery and after-sales support
- To improve our products, website and customer service
- To send occasional updates about new arrivals — only if you opt in
How We Protect Your Data
Your data is stored securely and accessed only by authorised staff. We never sell or rent your personal information to third parties. Payment is handled through secure channels, and we do not store full card details on our servers.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at order@puregems.pk. We will respond promptly.
Cookies
Our website uses essential cookies to keep your cart and preferences working. You can control cookies through your browser settings.